{ "generatedAt": "2026-10-24T00:55:00-04:00", "generatedAtDisplay": "Sábado 24 Oct 2026 · 12:55 AM VET (America/Caracas, UTC-4)", "timezone": "America/Caracas (UTC-4)", "sprint": { "name": "SUP Sprint 41", "id": 1130, "window": "19 Oct – 09 Nov 2026", "totalIssues": 267, "doneIssues": 79, "inProgressIssues": 84, "todoIssues": 104, "unassignedIssues": 16, "overdueIssues": 12, "atRiskIssues": 81, "completionPct": 30 }, "pipAlert": { "developer": "Manuel Eduardo González Rodríguez", "window": "21 de Octubre al 05 de Noviembre de 2026 (15 días)", "techWeekIrd": -25.0, "softSkillsWeekIrd": -4.0, "totalWeekIrd": -29.0, "meanWeeklyIrd": 32.2, "deltaVsMeanPct": -190.1, "monthlyDropPct": -94.4, "juneScore": 410, "octProjectedScore": 23, "scrumdogTotal": 24, "jiraffeTotal": 7, "ootoCount": 7, "ootoDates": "1 jun, 22 jun, 20 jul, 17 ago, 1 sep (mañana), 14 sep, 23 sep 2026", "onHoldTickets": [ "SUP-3919", "SUP-4452", "SUP-2958" ], "regressionTickets": [ "SUP-4676", "SUP-3904" ], "realClosedS16": [ "SUP-4610", "SUP-4590" ], "adminClosedS16": [ "SUP-3811", "SUP-3920", "SUP-4367", "SUP-4513" ] }, "weeks": [ "03 Jul", "10 Jul", "17 Jul", "24 Jul", "31 Jul", "07 Aug", "14 Aug", "21 Aug", "28 Aug", "04 Sep", "11 Sep", "18 Sep", "25 Sep", "02 Oct", "09 Oct", "16 Oct" ], "weekRanges": [ "S01 (03/07–09/07)", "S02 (10/07–16/07)", "S03 (17/07–23/07)", "S04 (24/07–30/07)", "S05 (31/07–06/08)", "S06 (07/08–13/08)", "S07 (14/08–20/08)", "S08 (21/08–27/08)", "S09 (28/08–03/09)", "S10 (04/09–10/09)", "S11 (11/09–17/09)", "S12 (18/09–24/09)", "S13 (25/09–01/10)", "S14 (02/10–08/10)", "S15 (09/10–15/10)", "S16 (16/10–23/10)" ], "developers": [ { "accountId": "712020:e28467f1-9fce-41bd-8346-7cecfb4f10a4", "name": "Vinícius Oliveira (Vinny)", "jiraName": "Vinicius Oliveira", "slackId": "U0A8J4W3H25", "role": "Full-Stack Tech Lead (AI / Voice, Allie & Blake)", "meanWeeklyIrd": 106.8, "stdDevIrd": 49.6, "normalBand": [ 87.6, 122.8 ], "currentWeekIrd": 242.0, "deltaVsMeanPct": 126.6, "semaphore": "🟢 En Pico", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 406 }, { "month": "Jul 2026", "irdScore": 314 }, { "month": "Ago 2026", "irdScore": 361 }, { "month": "Sep 2026", "irdScore": 510 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 529 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 6, "closedPts": 74, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 87, "penaltyPts": 0, "irdScore": 87, "techIrdScore": 87, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 6, "closedPts": 76, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 89, "penaltyPts": 0, "irdScore": 89, "techIrdScore": 89, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 6, "closedPts": 74, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 87, "penaltyPts": 0, "irdScore": 87, "techIrdScore": 87, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 3, "closedPts": 40, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 51, "penaltyPts": 0, "irdScore": 51, "techIrdScore": 51, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 4, "closedPts": 48, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 61, "penaltyPts": 0, "irdScore": 61, "techIrdScore": 61, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 7, "closedPts": 88, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 101, "penaltyPts": 0, "irdScore": 101, "techIrdScore": 101, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 7, "closedPts": 90, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 103, "penaltyPts": 9, "irdScore": 94, "techIrdScore": 94, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 10, "closedPts": 120, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 10, "sdPenalty": 30, "coCount": 0, "coPenalty": 0, "positivePts": 135, "penaltyPts": 30, "irdScore": 105, "techIrdScore": 105, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 13, "closedPts": 160, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 23, "sdPenalty": 69, "coCount": 0, "coPenalty": 0, "positivePts": 182, "penaltyPts": 69, "irdScore": 113, "techIrdScore": 113, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 16, "closedPts": 192, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 216, "penaltyPts": 6, "irdScore": 210, "techIrdScore": 210, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 9, "closedPts": 110, "readyCount": 1, "readyPts": 5, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 0, "coPenalty": 0, "positivePts": 137, "penaltyPts": 12, "irdScore": 125, "techIrdScore": 125, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 51, "penaltyPts": 9, "irdScore": 42, "techIrdScore": 42, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 11, "closedPts": 136, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 3, "slackNeg": 0, "slackNeu": 6, "slackPts": 15, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 0, "coPenalty": 0, "positivePts": 165, "penaltyPts": 18, "irdScore": 147, "techIrdScore": 147, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 6, "closedPts": 72, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 1, "coPenalty": 3, "positivePts": 85, "penaltyPts": 12, "irdScore": 73, "techIrdScore": 73, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 7, "closedPts": 86, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 1, "coPenalty": 3, "positivePts": 108, "penaltyPts": 12, "irdScore": 96, "techIrdScore": 96, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 17, "closedPts": 212, "readyCount": 2, "readyPts": 10, "cyclePts": 10, "commentPts": 8, "slackPos": 3, "slackNeg": 0, "slackNeu": 9, "slackPts": 15, "tfCount": 0, "tfPenalty": 0, "sdCount": 8, "sdPenalty": 24, "coCount": 1, "coPenalty": 3, "positivePts": 255, "penaltyPts": 27, "irdScore": 242.0, "techIrdScore": 228.0, "softSkillsPts": 14.0 } ], "techIrdScore": 228.0, "softSkillsPts": 14.0, "softSkillsEvidence": "Co-diseño de Allie/Blake en canales de clientes, demos en vivo con Noni/DanD y apoyo a QA.", "key": "vinny", "shortName": "Vinícius \"Vinny\" Oliveira", "fullName": "Vinícius Oliveira (Vinny)", "statusLabel": "🟢 En Pico", "statusTone": "success", "closedAug": 18, "closedSep": 70, "closedOct": 37, "closedOctAdminNote": "17 cerrados en S16 (37 en oct)", "scrumdogTotal": 4, "jiraffeTotal": 1, "testingFailedReal": 0, "slackPosTotal": 25, "slackNegTotal": 0, "slackNeuTotal": 61, "activeWipCount": 29, "onHoldCount": 13, "carryoverCount": 33, "softSkillsBreakdown": [ { "label": "Co-diseño de Allie/Blake en canales de clientes", "pts": "+6.0 pts", "tone": "success" }, { "label": "Demos en vivo y validación directa con Noni y DanD", "pts": "+4.0 pts", "tone": "success" }, { "label": "Apoyo técnico a QA y RCA en #p1_outage", "pts": "+4.0 pts", "tone": "success" } ], "diagnosis": "Motor principal de ingeniería en voz e IA (Allie, Blake, ElevenLabs). Mantiene el promedio semanal más alto del equipo (106.8 pts) y alcanzó su récord en la Semana 16 con 242.0 pts totales (228.0 pts técnicos + 14.0 pts en Soft Skills, +126.6% sobre su estándar), respaldado por reconocimientos directos del cliente en Slack y liderazgo en análisis de causa raíz (RCA) en #p1_outage.", "keyFindings": [ "17 tickets cerrados en la última semana (16–23 Oct) y 37 en lo que va de octubre, con 0 rebotes a Testing Failed.", "Soft Skills (+14.0 pts): Co-diseño de Allie/Blake en canales de clientes, demos en vivo con Noni/DanD, apoyo a QA y elogio directo de DanD ('you are really good @Vinicius Oliveira').", "Punto de higiene de tablero a limpiar con PM: acumula 13 tickets antiguos en On Hold y 33 tickets arrastrados por >=3 sprints que requieren depuración administrativa." ] }, { "accountId": "712020:e84753eb-a342-4e86-8d18-65165dea1918", "name": "Ricardo Pérez", "jiraName": "Ricardo", "slackId": "U09Q4L9L8AY", "role": "Senior Full-Stack / Lead Técnico", "meanWeeklyIrd": 73.2, "stdDevIrd": 45.0, "normalBand": [ 60.0, 84.2 ], "currentWeekIrd": 213.0, "deltaVsMeanPct": 191.0, "semaphore": "🟢 En Pico", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 278 }, { "month": "Jul 2026", "irdScore": 220 }, { "month": "Ago 2026", "irdScore": 319 }, { "month": "Sep 2026", "irdScore": 273 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 388 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 3, "closedPts": 40, "readyCount": 1, "readyPts": 5, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 58, "penaltyPts": 0, "irdScore": 58, "techIrdScore": 58, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 27, "penaltyPts": 0, "irdScore": 27, "techIrdScore": 27, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 3, "closedPts": 38, "readyCount": 2, "readyPts": 10, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 61, "penaltyPts": 0, "irdScore": 61, "techIrdScore": 61, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 4, "closedPts": 50, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 74, "penaltyPts": 0, "irdScore": 74, "techIrdScore": 74, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 8, "closedPts": 100, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 115, "penaltyPts": 0, "irdScore": 115, "techIrdScore": 115, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 5, "closedPts": 60, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 73, "penaltyPts": 0, "irdScore": 73, "techIrdScore": 73, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 5, "closedPts": 62, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 75, "penaltyPts": 15, "irdScore": 60, "techIrdScore": 60, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 5, "closedPts": 66, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 2, "slackNeg": 0, "slackNeu": 3, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 86, "penaltyPts": 15, "irdScore": 71, "techIrdScore": 71, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 8, "closedPts": 100, "readyCount": 1, "readyPts": 5, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 127, "penaltyPts": 15, "irdScore": 112, "techIrdScore": 112, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 2, "closedPts": 28, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 0, "coPenalty": 0, "positivePts": 39, "penaltyPts": 12, "irdScore": 27, "techIrdScore": 27, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 8, "closedPts": 116, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 140, "penaltyPts": 3, "irdScore": 137, "techIrdScore": 137, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 3, "closedPts": 38, "readyCount": 2, "readyPts": 10, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 1, "slackNeu": 3, "slackPts": -1, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 61, "penaltyPts": 21, "irdScore": 40, "techIrdScore": 40, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 25, "penaltyPts": 0, "irdScore": 25, "techIrdScore": 25, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 4, "closedPts": 50, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 72, "penaltyPts": 6, "irdScore": 66, "techIrdScore": 66, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 1, "closedPts": 12, "readyCount": 1, "readyPts": 5, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 3, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 39, "penaltyPts": 9, "irdScore": 30, "techIrdScore": 30, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 12, "closedPts": 150, "readyCount": 4, "readyPts": 20, "cyclePts": 16, "commentPts": 10, "slackPos": 4, "slackNeg": 0, "slackNeu": 5, "slackPts": 20, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 216, "penaltyPts": 21, "irdScore": 213.0, "techIrdScore": 195.0, "softSkillsPts": 18.0 } ], "techIrdScore": 195.0, "softSkillsPts": 18.0, "softSkillsEvidence": "Liderazgo técnico en #p1_outage, revisión de PRs del equipo y soporte cruzado en producción.", "key": "ricardo", "shortName": "Ricardo Pérez Oliveros", "fullName": "Ricardo Pérez Oliveros", "statusLabel": "🟢 En Pico", "statusTone": "success", "closedAug": 14, "closedSep": 13, "closedOct": 59, "closedOctAdminNote": "12 cerrados en S16 (59 en oct)", "scrumdogTotal": 3, "jiraffeTotal": 0, "testingFailedReal": 0, "slackPosTotal": 25, "slackNegTotal": 1, "slackNeuTotal": 48, "activeWipCount": 14, "onHoldCount": 1, "carryoverCount": 4, "softSkillsBreakdown": [ { "label": "Liderazgo técnico y RCA de Elasticsearch en #p1_outage", "pts": "+8.0 pts", "tone": "success" }, { "label": "Revisión continua de PRs del equipo (Code Review)", "pts": "+5.0 pts", "tone": "success" }, { "label": "Soporte cruzado y desbloqueos en producción", "pts": "+5.0 pts", "tone": "success" } ], "diagnosis": "Aceleración extraordinaria en octubre (59 tickets cerrados vs. 14 en agosto y 13 en septiembre) y pico semanal récord de 213.0 pts totales (195.0 pts técnicos + 18.0 pts en Soft Skills, +191.0% sobre su estándar de 73.2 pts). Destaca por tiempos de ciclo ultrarrápidos entre En curso y Code Review, diagnósticos de infraestructura en producción y soporte cruzado al equipo.", "keyFindings": [ "Ciclos de desarrollo ultrarrápidos verificados por Bitbucket: SUP-4688 (12 min), SUP-4686 (21 min) y SUP-4670 (1h 41m).", "Soft Skills (+18.0 pts): Liderazgo técnico en #p1_outage (RCA de saturación de CPU en Elasticsearch SUP-4707), revisión de PRs del equipo y soporte cruzado en producción.", "0 rebotes a Testing Failed en todo el trimestre y comunicación técnica sobresaliente en Jira y Slack." ] }, { "accountId": "712020:b9fb470f-774d-41ba-9aeb-90039ad305ab", "name": "María José Juárez", "jiraName": "Maria Jose Juarez Pernalete", "slackId": "U0BM5T5KWHW", "role": "Senior Full-Stack Developer (SkillScenario / RoleReady)", "meanWeeklyIrd": 37.8, "stdDevIrd": 26.6, "normalBand": [ 31.0, 43.5 ], "currentWeekIrd": 108.0, "deltaVsMeanPct": 185.7, "semaphore": "🟢 En Pico", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 0 }, { "month": "Jul 2026", "irdScore": 0 }, { "month": "Ago 2026", "irdScore": 118 }, { "month": "Sep 2026", "irdScore": 122 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 193 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0, "techIrdScore": 0, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0, "techIrdScore": 0, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0, "techIrdScore": 0, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0, "techIrdScore": 0, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0, "techIrdScore": 0, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 16, "penaltyPts": 0, "irdScore": 16, "techIrdScore": 16, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 4, "closedPts": 52, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 0, "coPenalty": 0, "positivePts": 58, "penaltyPts": 18, "irdScore": 40, "techIrdScore": 40, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 5, "closedPts": 64, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 1, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 77, "penaltyPts": 15, "irdScore": 62, "techIrdScore": 62, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 3, "closedPts": 36, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 42, "penaltyPts": 3, "irdScore": 39, "techIrdScore": 39, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 2, "penaltyPts": 3, "irdScore": -1, "techIrdScore": -1, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 4, "closedPts": 50, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 1, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 63, "penaltyPts": 0, "irdScore": 63, "techIrdScore": 63, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 30, "penaltyPts": 9, "irdScore": 21, "techIrdScore": 21, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 1, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 37, "penaltyPts": 6, "irdScore": 31, "techIrdScore": 31, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 1, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 37, "penaltyPts": 3, "irdScore": 34, "techIrdScore": 34, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 1, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 13, "penaltyPts": 0, "irdScore": 13, "techIrdScore": 13, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 5, "closedPts": 60, "readyCount": 3, "readyPts": 15, "cyclePts": 10, "commentPts": 8, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 98, "penaltyPts": 0, "irdScore": 108.0, "techIrdScore": 98.0, "softSkillsPts": 10.0 } ], "techIrdScore": 98.0, "softSkillsPts": 10.0, "softSkillsEvidence": "Coordinación diaria en SkillScenario / RoleReady y comunicación limpia en entregas a QA.", "key": "maria", "shortName": "María José Juárez", "fullName": "María José Juárez Pernalete", "statusLabel": "🟢 En Pico", "statusTone": "success", "closedAug": 4, "closedSep": 2, "closedOct": 22, "closedOctAdminNote": "5 cerrados en S16 + 3 en QA (22 en oct)", "scrumdogTotal": 0, "jiraffeTotal": 0, "testingFailedReal": 0, "slackPosTotal": 8, "slackNegTotal": 0, "slackNeuTotal": 16, "activeWipCount": 8, "onHoldCount": 0, "carryoverCount": 0, "softSkillsBreakdown": [ { "label": "Coordinación diaria proactiva en SkillScenario / RoleReady", "pts": "+6.0 pts", "tone": "success" }, { "label": "Comunicación limpia y estructurada en entregas a QA", "pts": "+4.0 pts", "tone": "success" } ], "diagnosis": "El caso más claro de evolución positiva tras superar su periodo de prueba el 3 de octubre: pasó de 4 cierres en agosto y 2 en septiembre a 22 cierres en octubre, alcanzando su récord personal de 108.0 pts en la Semana 16 (98.0 pts técnicos + 10.0 pts en Soft Skills, +185.7% sobre su estándar de 37.8 pts) con calidad impecable.", "keyFindings": [ "0 rebotes a Testing Failed y 0 toques de Scrumdog Shift Nudge en todo su historial.", "Entregas clave en la última semana: SUP-4726, SUP-4725 y SUP-4647 (PRs #1349 y #1361) para SkillScenario / RoleReady.", "Soft Skills (+10.0 pts): Coordinación diaria en SkillScenario / RoleReady y comunicación limpia en entregas a QA." ] }, { "accountId": "712020:79ec53f6-9bc3-4aad-995a-872e121e2bac", "name": "Eduardo García", "jiraName": "Eduardo García", "slackId": "U0A1BCUHYTD", "role": "Full-Stack Developer (Call Integrity / COH)", "meanWeeklyIrd": 54.8, "stdDevIrd": 42.8, "normalBand": [ 44.9, 63.0 ], "currentWeekIrd": 99.0, "deltaVsMeanPct": 80.7, "semaphore": "🟢 En Pico", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 208 }, { "month": "Jul 2026", "irdScore": 217 }, { "month": "Ago 2026", "irdScore": 333 }, { "month": "Sep 2026", "irdScore": 190 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 119 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 5, "closedPts": 64, "readyCount": 1, "readyPts": 5, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 82, "penaltyPts": 0, "irdScore": 82, "techIrdScore": 82, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 4, "closedPts": 50, "readyCount": 1, "readyPts": 5, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 68, "penaltyPts": 0, "irdScore": 68, "techIrdScore": 68, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 4, "closedPts": 50, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 63, "penaltyPts": 0, "irdScore": 63, "techIrdScore": 63, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 4, "penaltyPts": 0, "irdScore": 4, "techIrdScore": 4, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 8, "closedPts": 108, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 1, "tfPenalty": 8, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 123, "penaltyPts": 8, "irdScore": 115, "techIrdScore": 115, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 10, "closedPts": 120, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 3, "slackPts": 10, "tfCount": 1, "tfPenalty": 8, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 142, "penaltyPts": 8, "irdScore": 134, "techIrdScore": 134, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 5, "closedPts": 64, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 0, "coPenalty": 0, "positivePts": 77, "penaltyPts": 12, "irdScore": 65, "techIrdScore": 65, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 25, "penaltyPts": 6, "irdScore": 19, "techIrdScore": 19, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 9, "closedPts": 114, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 3, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 136, "penaltyPts": 15, "irdScore": 121, "techIrdScore": 121, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 1, "tfPenalty": 8, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 35, "penaltyPts": 17, "irdScore": 18, "techIrdScore": 18, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 2, "closedPts": 28, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 41, "penaltyPts": 3, "irdScore": 38, "techIrdScore": 38, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 1, "closedPts": 14, "readyCount": 7, "readyPts": 35, "cyclePts": 6, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 8, "sdPenalty": 24, "coCount": 0, "coPenalty": 0, "positivePts": 66, "penaltyPts": 24, "irdScore": 42, "techIrdScore": 42, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 25, "penaltyPts": 6, "irdScore": 19, "techIrdScore": 19, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 11, "penaltyPts": 21, "irdScore": -10, "techIrdScore": -10, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 1, "readyPts": 5, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 18, "penaltyPts": 6, "irdScore": 12, "techIrdScore": 12, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 2, "closedPts": 26, "readyCount": 13, "readyPts": 65, "cyclePts": 8, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 9, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 8, "sdPenalty": 24, "coCount": 2, "coPenalty": 6, "positivePts": 117, "penaltyPts": 30, "irdScore": 99.0, "techIrdScore": 87.0, "softSkillsPts": 12.0 } ], "techIrdScore": 87.0, "softSkillsPts": 12.0, "softSkillsEvidence": "Atención directa en #client_klove y #client_connect-one-health, avisos proactivos a Gabe y Noni.", "key": "eduardo", "shortName": "Eduardo García Yustiz", "fullName": "Eduardo García Yustiz", "statusLabel": "🟢 En Pico", "statusTone": "success", "closedAug": 15, "closedSep": 22, "closedOct": 25, "closedOctAdminNote": "2 cerrados + 13 listos en QA Prod en S16 (25 en oct)", "scrumdogTotal": 5, "jiraffeTotal": 0, "testingFailedReal": 0, "slackPosTotal": 17, "slackNegTotal": 0, "slackNeuTotal": 47, "activeWipCount": 31, "onHoldCount": 2, "carryoverCount": 12, "softSkillsBreakdown": [ { "label": "Atención directa en #client_klove y #client_connect-one-health", "pts": "+6.0 pts", "tone": "success" }, { "label": "Avisos proactivos de despliegue y estado a Gabe y Noni", "pts": "+6.0 pts", "tone": "success" } ], "diagnosis": "Recuperación fuerte en la Semana 16 con 99.0 pts totales (87.0 pts técnicos + 12.0 pts en Soft Skills, +80.7% sobre su media de 54.8 pts) tras dos semanas bajas a inicios de octubre donde su trabajo quedó represado en la columna de QA. Tiene 24 tickets acumulados en Ready to test in Prod esperando validación final.", "keyFindings": [ "El aparente bajón de las semanas S14 (-10 pts) y S15 (12 pts) no fue por falta de código sino por cuello de botella en QA: dejó 13 tickets listos en Ready to test in Prod esta semana (incluyendo Call Integrity y SUP-4718 CSAT table, más SUP-4681 en 18 min).", "Soft Skills (+12.0 pts): Atención directa en #client_klove y #client_connect-one-health, avisos proactivos a Gabe y Noni. El único registro histórico de Testing Failed (SUP-4631) fue un clic accidental revertido en 2 segundos.", "Requiere apoyo de QA/PM para cerrar sus 24 tickets acumulados en Ready to test in Prod (incluyendo SUP-2641 que lleva 17 sprints arrastrado)." ] }, { "accountId": "712020:97181cdf-c412-4988-a19b-e44b2e2008b6", "name": "Gabriel Escorche", "jiraName": "Gabriel Escorche", "slackId": "U08UMNNEBST", "role": "Co-Founder / Engineering Lead (SUP & SPVZAI)", "meanWeeklyIrd": 24.9, "stdDevIrd": 4.3, "normalBand": [ 20.4, 28.6 ], "currentWeekIrd": 41.0, "deltaVsMeanPct": 64.7, "semaphore": "🔵 Liderazgo Activo", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 95 }, { "month": "Jul 2026", "irdScore": 90 }, { "month": "Ago 2026", "irdScore": 102 }, { "month": "Sep 2026", "irdScore": 101 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 108 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24, "techIrdScore": 24, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 36, "penaltyPts": 0, "irdScore": 36, "techIrdScore": 36, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 34, "penaltyPts": 3, "irdScore": 31, "techIrdScore": 31, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 3, "slackNeg": 0, "slackNeu": 6, "slackPts": 15, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 29, "penaltyPts": 0, "irdScore": 29, "techIrdScore": 29, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 34, "penaltyPts": 3, "irdScore": 31, "techIrdScore": 31, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 5, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24, "techIrdScore": 24, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 41.0, "techIrdScore": 26.0, "softSkillsPts": 15.0 } ], "techIrdScore": 26.0, "softSkillsPts": 15.0, "softSkillsEvidence": "Aprobación de PRs críticos #1351/#1352, contención en #p1_outage y dirección técnica transversal.", "key": "gabriel_e", "shortName": "Gabriel Escorche", "fullName": "Gabriel Escorche", "statusLabel": "🔵 Liderazgo Activo", "statusTone": "info", "closedAug": 5, "closedSep": 6, "closedOct": 6, "closedOctAdminNote": "Dirección de arquitectura, PR merges y roadmap SPVZAI", "scrumdogTotal": 2, "jiraffeTotal": 0, "testingFailedReal": 0, "slackPosTotal": 33, "slackNegTotal": 0, "slackNeuTotal": 78, "activeWipCount": 17, "onHoldCount": 1, "carryoverCount": 15, "softSkillsBreakdown": [ { "label": "Aprobación y merge de PRs críticos (#1351 / #1352)", "pts": "+5.0 pts", "tone": "success" }, { "label": "Contención directa y dirección en #p1_outage", "pts": "+5.0 pts", "tone": "success" }, { "label": "Dirección técnica transversal y escalamiento ejecutivo", "pts": "+5.0 pts", "tone": "success" } ], "diagnosis": "Liderazgo técnico activo con 41.0 pts totales en S16 (26.0 pts técnicos + 15.0 pts en Soft Skills, +64.7% sobre su estándar de 24.9 pts), enfocado en arquitectura, aprobación de PRs críticos (#1351/#1352), conducción del roadmap en SPVZAI y desbloqueo de incidentes P0/P1.", "keyFindings": [ "Soft Skills (+15.0 pts): Aprobación de PRs críticos #1351/#1352, contención en #p1_outage y dirección técnica transversal.", "Intervino directamente el 20 Oct en Slack para destrabar la falta de respuesta de Manuel ante InfoCision.", "En su cola figuran SUP-3380 (P0 en Code Review) y SUP-2686 (en BLOCKED), además de 15 tickets históricos que conviene delegar a Ricardo o Vinny." ] }, { "accountId": "712020:db6b0b94-1439-49d9-87e2-d0f6e33d9382", "name": "Gabriel Martins Rodrigues", "jiraName": "gabriel", "slackId": "U0AN865L4A1", "role": "Tech Lead SkillScenario / Role Play & Vanta Security", "meanWeeklyIrd": 24.8, "stdDevIrd": 9.4, "normalBand": [ 20.3, 28.5 ], "currentWeekIrd": 26.0, "deltaVsMeanPct": 4.8, "semaphore": "🔵 En su Estándar / Fin de Épica Vanta", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 94 }, { "month": "Jul 2026", "irdScore": 106 }, { "month": "Ago 2026", "irdScore": 119 }, { "month": "Sep 2026", "irdScore": 86 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 85 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 26, "techIrdScore": 26, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 28, "penaltyPts": 0, "irdScore": 28, "techIrdScore": 28, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 26, "techIrdScore": 26, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 26, "techIrdScore": 26, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 26, "techIrdScore": 26, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 26, "penaltyPts": 0, "irdScore": 26, "techIrdScore": 26, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 35, "penaltyPts": 3, "irdScore": 32, "techIrdScore": 32, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 35, "penaltyPts": 0, "irdScore": 35, "techIrdScore": 35, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 28, "penaltyPts": 3, "irdScore": 25, "techIrdScore": 25, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 28, "penaltyPts": 0, "irdScore": 28, "techIrdScore": 28, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 37, "penaltyPts": 6, "irdScore": 31, "techIrdScore": 31, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 0, "slackNeg": 1, "slackNeu": 5, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 32, "penaltyPts": 27, "irdScore": 5, "techIrdScore": 5, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 3, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 1, "coPenalty": 3, "positivePts": 28, "penaltyPts": 9, "irdScore": 19, "techIrdScore": 19, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 2, "coPenalty": 6, "positivePts": 26, "penaltyPts": 18, "irdScore": 8, "techIrdScore": 8, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 3, "closedPts": 36, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 2, "coPenalty": 6, "positivePts": 49, "penaltyPts": 6, "irdScore": 43, "techIrdScore": 43, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 1, "readyPts": 5, "cyclePts": 6, "commentPts": 8, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 1, "tfPenalty": 8, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 24, "penaltyPts": 11, "irdScore": 26.0, "techIrdScore": 13.0, "softSkillsPts": 13.0 } ], "techIrdScore": 13.0, "softSkillsPts": 13.0, "softSkillsEvidence": "Reporte ejecutivo de costos AWS ($0.69/h, $961.07 sep) a DanD en #skillscenario (+4 pts), coordinación de hardening/arquitectura con Karlen (+3 pts), 0 nudges de Scrumdog en S15-S16 y ajuste por cierre exitoso del frente fuerte de Vanta (SOC2/seguridad) (+6 pts), quedando con capacidad disponible para nuevo frente técnico.", "key": "gabriel_m", "shortName": "Gabriel Martins (\"Gabriel 2\")", "fullName": "Gabriel Martins Rodrigues", "statusLabel": "🔵 En su Estándar / Fin de Épica Vanta", "statusTone": "info", "closedAug": 0, "closedSep": 16, "closedOct": 31, "closedOctAdminNote": "31 en oct (cierres por lote de épica + 3 entregas en QA/CR en S16)", "scrumdogTotal": 6, "jiraffeTotal": 1, "testingFailedReal": 1, "slackPosTotal": 5, "slackNegTotal": 1, "slackNeuTotal": 35, "activeWipCount": 47, "onHoldCount": 1, "carryoverCount": 14, "softSkillsBreakdown": [ { "label": "Reporte ejecutivo costos AWS ($0.69/h, $961.07 sep) a DanD en #skillscenario", "pts": "+4.0 pts", "tone": "success" }, { "label": "Coordinación de hardening y arquitectura con Karlen", "pts": "+3.0 pts", "tone": "success" }, { "label": "Ajuste por cierre exitoso del frente fuerte de Vanta (SOC2/seguridad)", "pts": "+6.0 pts", "tone": "success" } ], "diagnosis": "Al incorporar el vector de Soft Skills, Colaboración y Transición de Frente (+13.0 pts), Gabriel Martins se ubica en 26.0 pts totales (+4.8% sobre su estándar de 24.8 pts), cambiando de alerta preventiva a En su Estándar / Fin de Épica Vanta. Su menor volumen de tickets cerrados esta semana responde a la conclusión exitosa del frente de Vanta (SOC2/seguridad), reportes ejecutivos de costos AWS a DanD y hardening con Karlen, quedando con capacidad disponible para un nuevo frente técnico.", "keyFindings": [ "Soft Skills y Transición de Frente (+13.0 pts): Reporte ejecutivo de costos AWS ($0.69/h, $961.07 sep) a DanD en #skillscenario (+4 pts), coordinación de hardening/arquitectura con Karlen (+3 pts), 0 nudges de Scrumdog en S15-S16 y ajuste por cierre exitoso del frente fuerte de Vanta (SOC2/seguridad) (+6 pts).", "En S16 técnico (+13.0 pts): entregó en QA Prod el P1 SUP-4678 (+5 pts), SUP-3339 (+5 pts) y SUP-3338 en Code Review (+5 pts), con 1 rebote en SUP-3221 a Testing Failed (-8 pts, reportado proactivamente por él mismo al detectar un edge case).", "Oportunidad de gestión: Asignarle un nuevo frente técnico aprovechando la capacidad liberada tras Vanta y depurar administrativamente su cola de 47 tickets en el Sprint 41." ] }, { "accountId": "712020:ae7651d2-6f2c-425f-a960-3296910e4d9d", "name": "Nicolás Román", "jiraName": "Nicolas", "slackId": "U0B9FBAHNRE", "role": "PM / Project Owner (DualNova)", "meanWeeklyIrd": 17.2, "stdDevIrd": 4.1, "normalBand": [ 14.1, 19.8 ], "currentWeekIrd": 24.0, "deltaVsMeanPct": 39.5, "semaphore": "🔵 En su Estándar", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 65 }, { "month": "Jul 2026", "irdScore": 60 }, { "month": "Ago 2026", "irdScore": 62 }, { "month": "Sep 2026", "irdScore": 86 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 61 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 20, "penaltyPts": 3, "irdScore": 17, "techIrdScore": 17, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15, "techIrdScore": 15, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 8, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24, "techIrdScore": 24, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 8, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24, "techIrdScore": 24, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 7, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22, "techIrdScore": 22, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 1, "slackNeu": 7, "slackPts": -1, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 6, "irdScore": 9, "techIrdScore": 9, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 1, "slackNeu": 10, "slackPts": 4, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 9, "irdScore": 24.0, "techIrdScore": 15.0, "softSkillsPts": 9.0 } ], "techIrdScore": 15.0, "softSkillsPts": 9.0, "softSkillsEvidence": "Puente diario con Noni y Gayle en #client_cync, #client_klove y #client_aaa.", "key": "nicolas", "shortName": "Nicolás Martín Román (\"Martín\")", "fullName": "Nicolás Martín Román", "statusLabel": "🔵 En su Estándar", "statusTone": "info", "closedAug": 3, "closedSep": 5, "closedOct": 4, "closedOctAdminNote": "69 tickets creados/estructurados en oct + gestión QA", "scrumdogTotal": 1, "jiraffeTotal": 0, "testingFailedReal": 0, "slackPosTotal": 23, "slackNegTotal": 2, "slackNeuTotal": 93, "activeWipCount": 9, "onHoldCount": 0, "carryoverCount": 2, "softSkillsBreakdown": [ { "label": "Puente diario con Noni y Gayle en #client_cync, #client_klove y #client_aaa", "pts": "+5.0 pts", "tone": "success" }, { "label": "Estructuración de Sprint 41 y coordinación de QA", "pts": "+4.0 pts", "tone": "success" } ], "diagnosis": "Operando sólidamente en su estándar con 24.0 pts totales en S16 (15.0 pts técnicos + 9.0 pts en Soft Skills, +39.5% vs su media de 17.2 pts): ha creado y estructurado 69 tickets en octubre y actúa como puente diario con Noni y Gayle en los canales de clientes.", "keyFindings": [ "69 tickets creados y gestionados en octubre 2026 en SUP.", "Soft Skills (+9.0 pts): Puente diario con Noni y Gayle en #client_cync, #client_klove y #client_aaa.", "Prioridad inmediata como PM: asignar dueño a los tickets P0/P1/High sin asignar (SUP-4744, SUP-4707, SUP-4730, SUP-4736, SUP-4737, SUP-4740) y liderar el barrido de QA de los 24 tickets en Ready to test in Prod." ] }, { "accountId": "712020:5e4bdd48-fcea-482c-afae-b6b95017d384", "name": "Manuel González", "jiraName": "Manuel", "slackId": "U0B5Z12R65U", "role": "Senior DevOps / Ingesta (🚨 ALERTA MÁXIMA - PIP 15 días)", "meanWeeklyIrd": 32.2, "stdDevIrd": 37.3, "normalBand": [ 26.4, 37.0 ], "currentWeekIrd": -29.0, "deltaVsMeanPct": -190.1, "semaphore": "🔴 Alerta Máxima (PIP)", "monthlySeries": [ { "month": "Jun 2026", "irdScore": 410 }, { "month": "Jul 2026", "irdScore": 174 }, { "month": "Ago 2026", "irdScore": 188 }, { "month": "Sep 2026", "irdScore": 110 }, { "month": "Oct 2026 (Proy. 4s)", "irdScore": 23 } ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 16, "penaltyPts": 0, "irdScore": 16, "techIrdScore": 16, "softSkillsPts": 0 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 18, "penaltyPts": 0, "irdScore": 18, "techIrdScore": 18, "softSkillsPts": 0 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 4, "closedPts": 50, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 1, "slackNeu": 2, "slackPts": -1, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 61, "penaltyPts": 6, "irdScore": 55, "techIrdScore": 55, "softSkillsPts": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 6, "closedPts": 72, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 85, "penaltyPts": 0, "irdScore": 85, "techIrdScore": 85, "softSkillsPts": 0 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 42, "penaltyPts": 0, "irdScore": 42, "techIrdScore": 42, "softSkillsPts": 0 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 7, "closedPts": 90, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 103, "penaltyPts": 0, "irdScore": 103, "techIrdScore": 103, "softSkillsPts": 0 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 1, "slackNeu": 2, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 16, "penaltyPts": 12, "irdScore": 4, "techIrdScore": 4, "softSkillsPts": 0 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 42, "penaltyPts": 3, "irdScore": 39, "techIrdScore": 39, "softSkillsPts": 0 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 3, "closedPts": 46, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 1, "slackNeu": 2, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 1, "coPenalty": 3, "positivePts": 50, "penaltyPts": 15, "irdScore": 35, "techIrdScore": 35, "softSkillsPts": 0 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 1, "slackNeu": 2, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 0, "penaltyPts": 9, "irdScore": -9, "techIrdScore": -9, "softSkillsPts": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 1, "slackNeu": 3, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 42, "penaltyPts": 12, "irdScore": 30, "techIrdScore": 30, "softSkillsPts": 0 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 8, "closedPts": 98, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 1, "slackNeu": 4, "slackPts": -1, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 1, "coPenalty": 3, "positivePts": 109, "penaltyPts": 15, "irdScore": 94, "techIrdScore": 94, "softSkillsPts": 0 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 2, "slackNeu": 5, "slackPts": -12, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 2, "coPenalty": 6, "positivePts": 14, "penaltyPts": 27, "irdScore": -13, "techIrdScore": -13, "softSkillsPts": 0 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 6, "closedPts": 80, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 1, "slackNeu": 3, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 8, "sdPenalty": 24, "coCount": 2, "coPenalty": 6, "positivePts": 84, "penaltyPts": 36, "irdScore": 48, "techIrdScore": 48, "softSkillsPts": 0 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 2, "slackNeu": 3, "slackPts": -12, "tfCount": 2, "tfPenalty": 16, "sdCount": 4, "sdPenalty": 12, "coCount": 2, "coPenalty": 6, "positivePts": 40, "penaltyPts": 46, "irdScore": -6, "techIrdScore": -6, "softSkillsPts": 0 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 2, "closedPts": 26, "readyCount": 1, "readyPts": 5, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 5, "slackNeu": 7, "slackPts": -30, "tfCount": 2, "tfPenalty": 16, "sdCount": 1, "sdPenalty": 3, "coCount": 3, "coPenalty": 9, "positivePts": 33, "penaltyPts": 58, "irdScore": -29.0, "techIrdScore": -25.0, "softSkillsPts": -4.0 } ], "techIrdScore": -25.0, "softSkillsPts": -4.0, "softSkillsEvidence": "Aunque dejó comentarios extensos en SUP-4676, restó por las >2h de silencio ante pings urgentes de Gabe/InfoCision y confusión de terminología con el cliente ('portal de KLove').", "key": "manuel", "shortName": "Manuel González", "fullName": "Manuel Eduardo González Rodríguez", "statusLabel": "🔴 Alerta Máxima (PIP)", "statusTone": "danger", "closedAug": 8, "closedSep": 15, "closedOct": 2, "closedOctAdminNote": "2 reales (SUP-4610, SUP-4590) + 4 cierres admin de ago/sep", "scrumdogTotal": 24, "jiraffeTotal": 7, "testingFailedReal": 2, "slackPosTotal": 3, "slackNegTotal": 15, "slackNeuTotal": 45, "activeWipCount": 14, "onHoldCount": 3, "carryoverCount": 6, "softSkillsBreakdown": [ { "label": "Documentación extensa en SUP-4676", "pts": "+2.0 pts", "tone": "success" }, { "label": "Silencio >2h en urgencia InfoCision (20 Oct 02:55 PM VET)", "pts": "-4.0 pts", "tone": "danger" }, { "label": "Confusión terminológica ante cliente ('portal de KLove')", "pts": "-2.0 pts", "tone": "danger" } ], "diagnosis": "Caída progresiva y severa del -94.4% mensual desde su pico de ingreso en junio (410 pts) hasta octubre (23 pts proyectados) y puntaje negativo en la Semana 16 (-25.0 pts técnico + -4.0 pts soft skills = -29.0 pts IRD Total, -190.1% vs su estándar de 32.2 pts). Combina ausentismo recurrente (7 ausencias entre junio y septiembre), silencios críticos de más de 2 horas en Slack durante incidentes de InfoCision/KLove, despliegues fallidos y cierres en falso en Jira.", "keyFindings": [ "SUP-4676 (KLove Call Ingestion): El 20 Oct falló el despliegue en AWS Lambda (4,103 bytes > 4,096) y el canary gate (0 tokens cerrados en 43 pasadas); el 22 Oct a las 10:28 AM VET lo marcó como Finalizada en falso y 7 minutos después (10:35 AM VET) tuvo que reabrirlo a En curso cuando Noni demostró que solo cargaban 163 de 338 llamadas.", "SUP-3904 (P1 ScenarioLab Truncated Transcripts): Creado en agosto (con 2 alertas de Scrumdog y 1 de Jiraffe); regresó de Ready to test in Prod a En curso el 20 Oct a las 11:03 AM VET tras reprocesar solo 136 de 975 llamadas (dejando 840 sin reparar).", "SUP-3919 (CYNC Labs Gladly Calls): Incumplió el deadline del 20 Oct tras múltiples reclamos de DanD (07 Oct) y Noni (12 y 13 Oct); pasó a On Hold el 22 Oct por permisos de token (resueltos por Gayle el 23 Oct a las 11:18 AM VET). También retiene SUP-4452 (4 sprints) y SUP-2958 (9 sprints) en On Hold.", "Soft Skills & Comunicación (-4.0 pts en S16): Aunque dejó comentarios extensos en SUP-4676, restó por las >2h de silencio ante pings urgentes de Gabe/InfoCision el 20 Oct (02:55 PM VET) y confusión de terminología con el cliente ('portal de KLove' en vez de app.supervizeai.com)." ] } ], "slackForensicLog": [ { "timestamp": "23 Oct 2026 · 11:18 AM VET", "channel": "#client_cync", "author": "Gayle / Noni Angeles", "developer": "Manuel González", "type": "neutral", "points": "0 pts", "summary": "Gayle otorga permisos de Admin al token de Gladly para destrabar SUP-3919 (que vencía el 20 Oct y estaba en On Hold desde el 22 Oct)." }, { "timestamp": "23 Oct 2026 · 09:40 AM VET", "channel": "#client_klove", "author": "Noni Angeles / Jim", "developer": "Manuel González", "type": "negative", "points": "-6 pts (Slack) / -2 pts (Soft Skills)", "summary": "Confusión generada con el cliente porque Manuel reportó bloqueo de sesión en 'el portal de KLove' la noche del 22 Oct (10:05 PM VET) refiriéndose a app.supervizeai.com." }, { "timestamp": "22 Oct 2026 · 10:35 AM VET", "channel": "#client_klove / Jira SUP-4676", "author": "Noni Angeles", "developer": "Manuel González", "type": "negative", "points": "-8 pts (Rebote) / -6 pts (Slack)", "summary": "Noni verifica en producción que solo aparecen 163 de 338 llamadas tras el cierre de SUP-4676 a las 10:28 AM VET; el ticket se reabre 7 minutos después." }, { "timestamp": "21 Oct 2026 · 04:15 PM VET", "channel": "#p1_outage", "author": "Ricardo Pérez / Gabriel Escorche", "developer": "Ricardo Pérez", "type": "positive", "points": "+5 pts (Slack) / +8 pts (Soft Skills)", "summary": "Ricardo lidera el diagnóstico de causa raíz (RCA) por saturación de CPU en Elasticsearch (SUP-4707) y coordina mitigación inmediata con Gabriel Escorche." }, { "timestamp": "21 Oct 2026 · 02:10 PM VET", "channel": "#skillscenario", "author": "Gabriel Martins / DanD", "developer": "Gabriel Martins Rodrigues", "type": "positive", "points": "+5 pts (Slack) / +4 pts (Soft Skills)", "summary": "Gabriel Martins presenta reporte ejecutivo de costos AWS de SkillScenario ($0.69/hora, $961.07 en septiembre) a DanD y coordina arquitectura/hardening con Karlen tras cerrar el frente de Vanta SOC2." }, { "timestamp": "20 Oct 2026 · 02:55 PM VET", "channel": "Grupo Privado Gerencia (C0BAXV20A7L)", "author": "Gabriel Escorche & Noni Angeles", "developer": "Manuel González", "type": "negative", "points": "-18 pts (3 menciones críticas) / -2 pts (Soft Skills)", "summary": "Escalada urgente: Gabriel Escorche y Noni Angeles reportan que Manuel lleva más de 2 horas sin responder en Slack mientras InfoCision espera actualización de SUP-4676 y SUP-4610." }, { "timestamp": "20 Oct 2026 · 11:30 AM VET", "channel": "#client_klove & #client_connect-one-health", "author": "Eduardo García", "developer": "Eduardo García", "type": "positive", "points": "+5 pts (Slack) / +12 pts (Soft Skills)", "summary": "Atención directa y avisos proactivos a Gabe y Noni sobre entregas de Call Integrity y tabla CSAT (SUP-4718), dejando 13 tickets listos en Ready to test in Prod." }, { "timestamp": "19 Oct 2026 · 05:20 PM VET", "channel": "#allie-voice / #p1_outage", "author": "DanD / Noni Angeles", "developer": "Vinícius Oliveira (Vinny)", "type": "positive", "points": "+15 pts (Slack) / +14 pts (Soft Skills)", "summary": "Co-diseño de Allie y Blake en canales de clientes, demos en vivo con Noni y DanD, y reconocimiento explícito de liderazgo técnico ('you are really good @Vinicius Oliveira')." }, { "timestamp": "19 Oct 2026 · 03:45 PM VET", "channel": "#skillscenario", "author": "María José Juárez", "developer": "María José Juárez", "type": "positive", "points": "+5 pts (Slack) / +10 pts (Soft Skills)", "summary": "Coordinación diaria impecable en SkillScenario y RoleReady y entrega limpia a QA de SUP-4726, SUP-4725 y SUP-4647 (PRs #1349 y #1361)." }, { "timestamp": "19 Oct 2026 · 01:15 PM VET", "channel": "#client_cync / #client_klove / #client_aaa", "author": "Nicolás Martín Román", "developer": "Nicolás Román", "type": "positive", "points": "+10 pts (Slack) / +9 pts (Soft Skills)", "summary": "Puente diario con Noni y Gayle para priorización del Sprint 41, seguimiento de bloqueos y estructuración de 69 tickets en octubre." }, { "timestamp": "12–13 Oct 2026 · 04:12 PM VET", "channel": "#client_cync / SUP-3919", "author": "Noni Angeles & DanD", "developer": "Manuel González", "type": "negative", "points": "-12 pts (Slack)", "summary": "Reclamo reiterado de Noni Angeles: 'I have not heard back on this ticket. @Nicolas @Manuel' sobre SUP-3919 (CYNC Labs Gladly Calls), cuyo deadline del 20 Oct fue incumplido." } ], "sprint41Bottlenecks": [ { "ticket": "SUP-4744 & SUP-4707", "category": "P1 High Sin Asignar (Seguridad & Prod ES)", "owner": "Sin Asignar (Unassigned)", "status": "Tareas por hacer (High)", "sprints": "Sprint 41", "severity": "danger", "detail": "SUP-4744 (Users can view/edit profiles outside their access - Security) y SUP-4707 (Prod ES Remediation: Transcripts Doc Limit & Write Amplification del RCA del 20 Oct).", "action": "Asignar dueño inmediato en Sprint 41 (Ricardo Pérez para SUP-4707 y Senior Full-Stack para SUP-4744)." }, { "ticket": "SUP-4730, SUP-4736, SUP-4737, SUP-4740", "category": "Bloqueos InfoCision Sin Asignar", "owner": "Sin Asignar (Unassigned)", "status": "BLOCKED (Sprint 41)", "sprints": "Sprint 41", "severity": "danger", "detail": "4 tickets críticos de rollout de InfoCision y Scenario Lab (grupos de acceso, self-service admin y QA E2E) en estado BLOCKED y sin propietario técnico asignado.", "action": "Asignar responsable técnico (Ricardo o Vinny) junto con Nicolás Martín Román para destrabar prerequisitos." }, { "ticket": "SUP-4421 & SUP-4418 (+ 10 To-Do S41)", "category": "Historias de Seguimiento y Cola Sin Dueño", "owner": "Sin Asignar / Seguimiento PM", "status": "Tareas por hacer / Seguimiento", "sprints": "Sprint 41", "severity": "warning", "detail": "Historias de seguimiento en revisión de backlog (SUP-4421 / SUP-4418 recomendaciones) más 10 tickets adicionales sin asignar en Sprint 41 (SUP-4739, SUP-4732, SUP-4731, SUP-4322, SUP-4008, SUP-4741..4745).", "action": "Nicolás Martín Román debe repartir o mover al backlog los 16 tickets sin dueño del Sprint 41." }, { "ticket": "SUP-4676, SUP-3904, SUP-3919, SUP-4452, SUP-2958", "category": "Frente en Alerta Máxima (PIP Manuel)", "owner": "Manuel González", "status": "En curso / On Hold / Reabiertos", "sprints": "2 a 9 sprints", "severity": "danger", "detail": "SUP-4676 reabierto a los 7 min de cerrarse en falso (faltan 175 llamadas); SUP-3904 regresó a En curso con 840 llamadas truncadas pendientes; SUP-3919 (con token Gladly ya habilitado por Gayle el 23 Oct), SUP-4452 y SUP-2958 en On Hold.", "action": "Auditoría diaria en ventana PIP (21 Oct – 05 Nov): exigir cierre real verificado por QA de SUP-4676, SUP-3904 y SUP-3919." }, { "ticket": "24 Tickets en QA Prod (incl. SUP-2641)", "category": "Cuello de Botella en Validación QA", "owner": "Eduardo García", "status": "Ready to test in Prod", "sprints": "Hasta 17 sprints (SUP-2641)", "severity": "warning", "detail": "Eduardo entregó 13 tickets listos en QA esta semana (acumulando 24 en Ready to test in Prod). Su trabajo técnico ya está completado pero no suma cierres hasta que QA/Noni valide.", "action": "Ejecutar sesión dedicada de barrido de QA con Noni Angeles y Nicolás Martín Román para pasar a Finalizada los 24 tickets." }, { "ticket": "Transición Post-Vanta + SUP-4678, SUP-4349, SUP-3221", "category": "Capacidad Liberada / Higiene de WIP (47 tickets)", "owner": "Gabriel Martins Rodrigues", "status": "Fin Épica Vanta / QA / BLOCKED", "sprints": "Hasta 8 sprints", "severity": "info", "detail": "Concluyó exitosamente el frente fuerte de Vanta (SOC2/seguridad). Entregó el P1 SUP-4678 en QA Prod, reportó proactivamente edge case en SUP-3221 (Testing Failed) y tiene SUP-4349 en BLOCKED.", "action": "Asignar nuevo frente técnico a Gabriel Martins tras el cierre de Vanta y depurar administrativamente los 47 tickets de su cola." }, { "ticket": "SUP-3380 (P0) & SUP-2686 (+ 15 históricos)", "category": "Cola de Arquitectura / Co-Lead", "owner": "Gabriel Escorche", "status": "Code Review / BLOCKED", "sprints": "> 4 sprints", "severity": "warning", "detail": "Tickets históricos retenidos en la cola personal de Gabriel Escorche mientras atiende PRs críticos (#1351/#1352) y dirección en SPVZAI.", "action": "Delegar los 15 tickets operativos antiguos a Ricardo Pérez o Vinny Oliveira y cerrar el Code Review de SUP-3380." }, { "ticket": "13 en On Hold + 33 Arrastrados (>=3 sprints)", "category": "Limpieza Administrativa de Tablero", "owner": "Vinícius Oliveira (Vinny)", "status": "On Hold / En curso", "sprints": "3 a 11 sprints", "severity": "info", "detail": "Tickets antiguos congelados por definiciones de cliente que siguen siendo arrastrados de sprint en sprint aunque Vinny cerró 37 tickets en octubre.", "action": "Depurar con Nicolás Martín Román los 13 tickets en On Hold para que no distorsionen las métricas del Sprint 41." } ], "competitorAudit": { "generatedAt": "2026-10-24T01:17:05.756087-04:00", "timezone": "America/Caracas (UTC-4)", "providerOriginNote": "Referido internamente como el 'proveedor de Rumania / Europa del Este liderado por Karlen'; verificado forensemente en Slack y Jira como equipo radicado en Ereván, Armenia (zona horaria Asia/Yerevan UTC+4, teléfonos +374, y referencia explícita 'Armenian' en SUP-4565).", "weeks": [ "03 Jul", "10 Jul", "17 Jul", "24 Jul", "31 Jul", "07 Aug", "14 Aug", "21 Aug", "28 Aug", "04 Sep", "11 Sep", "18 Sep", "25 Sep", "02 Oct", "09 Oct", "16 Oct" ], "weekRanges": [ "S01 (03/07–09/07)", "S02 (10/07–16/07)", "S03 (17/07–23/07)", "S04 (24/07–30/07)", "S05 (31/07–06/08)", "S06 (07/08–13/08)", "S07 (14/08–20/08)", "S08 (21/08–27/08)", "S09 (28/08–03/09)", "S10 (04/09–10/09)", "S11 (11/09–17/09)", "S12 (18/09–24/09)", "S13 (25/09–01/10)", "S14 (02/10–08/10)", "S15 (09/10–15/10)", "S16 (16/10–23/10)" ], "activeMembers": [ { "id": "mila", "name": "Mila Hakobyan", "jiraAccountIds": [ "712020:1cab1c91-aa75-4632-b544-dd54b0f0d0da", "712020:c2f5c89c-905c-44a1-b3a4-aed0e89c7c29" ], "slackId": "U08UMNFMQBH", "email": "Mila@supervizeai.com", "phone": "+37433696936", "timezone": "Asia/Yerevan (UTC+4)", "role": "Senior Backend, AI Prompts & Scoring Engineer", "totalAssignedCache": 283, "totalReportedCache": 114, "statusBreakdown": { "Ready to test in Prod": 6, "Code Review": 1, "On Hold": 1, "BLOCKED": 4, "Ready to test in dev": 1, "Ready to deploy to production": 4, "Finalizada": 240, "Tareas por hacer": 17, "Cancelado": 5, "En curso": 4 }, "closed16Weeks": 181, "closedS16Raw": 19, "closedS16Unique": 19, "readyS16": 4, "nudgeS16": 5, "meanScore": 147.6, "stdDev": 122.6, "normalBandLow": 121.0, "normalBandHigh": 169.7, "octoberTechScore": 1135, "currentTechScore": 264, "softSkillsS16": 11.0, "softSkillsBreakdown": "+5 RCA completo y nota para cliente en P1 SUP-4694 (Nextiva Engaged calls) + +4 atención directa a Noni/Brian en #client_feedingamerica, #client_connect-one-health y #testing aún estando enferma + +2 coordinación de PRs con Gabriel Escorche", "currentTotalScore": 275.0, "deltaTechPct": 78.9, "deltaTotalPct": 86.3, "statusCode": "green", "statusLabel": "🟢 En Pico / Sobre su Estándar", "insights": [ "Motor principal del equipo de Karlen: representa el 60.4% de todos los puntos técnicos de su proveedor en S16 (264.0 de 437.0 pts).", "En S16 cerró 19 tickets reales (incluyendo 2 Highest/P1: SUP-4694 donde recuperó 45 llamadas Engaged perdidas de Nextiva y creó el retry cron de 15 min, y SUP-4638 UCLA enrollments, más el lote completo de Feeding America y St. Jude).", "A pesar de estar enferma el 21–22 oct, mantuvo entrega continua y dejó 4 tickets en Ready to test in Prod / Code Review; su único punto de vigilancia es el volumen de Scrumdog nudges acumulados (63 en 16 semanas, 5 en S16) por sobrecarga de asignaciones (282 tickets)." ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 3, "closedPts": 36, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 0, "coPenalty": 0, "positivePts": 47, "penaltyPts": 12, "irdScore": 35 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 49, "penaltyPts": 3, "irdScore": 46 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 13, "penaltyPts": 0, "irdScore": 13 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 16, "closedPts": 196, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 220, "penaltyPts": 0, "irdScore": 220 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 7, "closedPts": 90, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 103, "penaltyPts": 6, "irdScore": 97 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 19, "closedPts": 232, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 256, "penaltyPts": 0, "irdScore": 256 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 15, "closedPts": 182, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 3, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 204, "penaltyPts": 3, "irdScore": 201 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 6, "closedPts": 80, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 93, "penaltyPts": 3, "irdScore": 90 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 0, "coPenalty": 0, "positivePts": 16, "penaltyPts": 9, "irdScore": 7 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 16, "penaltyPts": 6, "irdScore": 10 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 8, "closedPts": 98, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 111, "penaltyPts": 6, "irdScore": 105 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 11, "closedPts": 134, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 149, "penaltyPts": 3, "irdScore": 146 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 21, "closedPts": 258, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 282, "penaltyPts": 21, "irdScore": 261 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 12, "closedPts": 150, "readyCount": 1, "readyPts": 5, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 1, "tfPenalty": 8, "sdCount": 6, "sdPenalty": 18, "coCount": 2, "coPenalty": 6, "positivePts": 168, "penaltyPts": 32, "irdScore": 136 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 39, "closedPts": 468, "readyCount": 0, "readyPts": 0, "cyclePts": 8, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 4, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 2, "coPenalty": 6, "positivePts": 492, "penaltyPts": 18, "irdScore": 474 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 19, "closedPts": 240, "readyCount": 4, "readyPts": 20, "cyclePts": 10, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 8, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 3, "coPenalty": 9, "positivePts": 288, "penaltyPts": 24, "irdScore": 264 } ] }, { "id": "jim", "name": "Jim Haukinz (\"Ed\" / Eduard Gishyan)", "jiraAccountIds": [ "712020:36e2f225-e3b5-43f7-8582-9d1cb49f6f53", "712020:7f22e816-e820-48d0-acbd-5cf20dfb6f33" ], "slackId": "U09F54EQSGM", "email": "jim@supervizeai.com", "phone": "N/D (Asia/Yerevan)", "timezone": "Asia/Yerevan (UTC+4)", "role": "Senior DevOps, Cloud Infra (AWS/GCP), Security & Backend Engineer", "totalAssignedCache": 215, "totalReportedCache": 3, "statusBreakdown": { "On Hold": 2, "Ready to test in dev": 1, "BLOCKED": 2, "Tareas por hacer": 30, "Finalizada": 163, "En curso": 4, "Cancelado": 13 }, "closed16Weeks": 91, "closedS16Raw": 17, "closedS16Unique": 13, "readyS16": 0, "nudgeS16": 7, "meanScore": 73.0, "stdDev": 48.1, "normalBandLow": 59.9, "normalBandHigh": 83.9, "octoberTechScore": 487, "currentTechScore": 137, "softSkillsS16": 2.0, "softSkillsBreakdown": "+5 entrega de Pentesting scoping doc (SUP-4604) y soporte a Noni en #security + +2 apoyo a Gabriel Escorche con archivo passback AAA, pero -3 por diagnóstico superficial en #p1_outage (pedir más CPU en ES sin ver el límite de 2.14B docs que detectó Ricardo) y -2 por desalineación con Liana en creación de épica SUP-4707", "currentTotalScore": 139.0, "deltaTechPct": 87.7, "deltaTotalPct": 90.4, "statusCode": "green", "statusLabel": "🟢 En Pico / Sobre su Estándar", "insights": [ "Identidad forense verificada: opera bajo el alias 'Jim Haukinz / SlimJim' en Jira/Slack (zona horaria Asia/Yerevan), pero Noni Angeles se dirige a él como 'Ed' (Eduard Gishyan) en #security (20 oct 09:35, 11:17 y 23:37 UTC-4).", "En S16 figura con 17 tickets cerrados en bruto, pero la auditoría forense detectó inflación por clones de Vanta cerrados en bloque (3 clones idénticos de SQS SUP-4637/4656/4677 y 2 clones de Bitbucket SUP-4657/4679); al depurar los 4 duplicados quedan 13 entregas únicas (137.0 pts técnicos).", "En el incidente crítico #p1_outage (20 oct 17:16 UTC-4) dio un diagnóstico superficial ('aumentar capacidad de cómputo del clúster'), mientras Ricardo Pérez (DualNova) demostró con métricas que la causa raíz era el límite de 2.14B de documentos anidados en Lucene. Además, dejó estancado en Tareas por hacer el ticket High SUP-4623 (archivos passback de AAA del 1–14 oct)." ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 2, "penaltyPts": 0, "irdScore": 2 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 4, "closedPts": 54, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 65, "penaltyPts": 3, "irdScore": 62 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 1, "closedPts": 14, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 18, "penaltyPts": 3, "irdScore": 15 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 2, "closedPts": 26, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 37, "penaltyPts": 3, "irdScore": 34 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 3, "closedPts": 40, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 51, "penaltyPts": 3, "irdScore": 48 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 12, "closedPts": 144, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 159, "penaltyPts": 3, "irdScore": 156 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 8, "closedPts": 106, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 119, "penaltyPts": 6, "irdScore": 113 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 3, "closedPts": 36, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 40, "penaltyPts": 3, "irdScore": 37 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 35, "penaltyPts": 3, "irdScore": 32 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 2, "closedPts": 26, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 0, "coPenalty": 0, "positivePts": 30, "penaltyPts": 6, "irdScore": 24 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 5, "closedPts": 60, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 1, "coPenalty": 3, "positivePts": 73, "penaltyPts": 9, "irdScore": 64 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 7, "closedPts": 90, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 2, "sdPenalty": 6, "coCount": 1, "coPenalty": 3, "positivePts": 103, "penaltyPts": 9, "irdScore": 94 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 8, "closedPts": 102, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 115, "penaltyPts": 21, "irdScore": 94 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 9, "closedPts": 110, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 1, "coPenalty": 3, "positivePts": 123, "penaltyPts": 21, "irdScore": 102 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 12, "closedPts": 154, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 1, "coPenalty": 3, "positivePts": 169, "penaltyPts": 15, "irdScore": 154 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 13, "closedPts": 158, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 2, "slackNeu": 6, "slackPts": -7, "tfCount": 0, "tfPenalty": 0, "sdCount": 6, "sdPenalty": 18, "coCount": 2, "coPenalty": 6, "positivePts": 173, "penaltyPts": 36, "irdScore": 137 } ] }, { "id": "taron", "name": "Taron Gabrielyan", "jiraAccountIds": [ "712020:3b706442-05b9-44e9-b273-4d41483850c5" ], "slackId": "U08UMNEBNNT", "email": "taron@supervizeai.com", "phone": "N/D (Asia/Yerevan)", "timezone": "Asia/Yerevan (UTC+4)", "role": "Backend & Data Integrations Engineer", "totalAssignedCache": 93, "totalReportedCache": 4, "statusBreakdown": { "Ready to test in Prod": 6, "On Hold": 3, "En curso": 2, "Finalizada": 63, "Tareas por hacer": 12, "Cancelado": 7 }, "closed16Weeks": 50, "closedS16Raw": 2, "closedS16Unique": 2, "readyS16": 4, "nudgeS16": 5, "meanScore": 43.8, "stdDev": 32.4, "normalBandLow": 35.9, "normalBandHigh": 50.4, "octoberTechScore": 177, "currentTechScore": 38, "softSkillsS16": 5.0, "softSkillsBreakdown": "+4 explicación técnica clara a Janina/Gabe en #client_aaa sobre desfase de 24h en archivos SFTP/Nextiva + +3 ejecución nocturna (3:01 AM ET) deteniendo cron de passback y subiendo archivo encriptado a /ToACA/CampaignFiles, pero -2 por bajísima presencia proactiva en Slack (solo 3 mensajes en todo octubre)", "currentTotalScore": 43.0, "deltaTechPct": -13.2, "deltaTotalPct": -1.8, "statusCode": "blue", "statusLabel": "🔵 En su Estándar Normal", "insights": [ "Especialista silencioso en integraciones SFTP/Nextiva (AAA, St. Jude, Allstate): solo envió 3 mensajes en Slack en todo octubre, delegando casi toda su comunicación en Liana.", "En S16 cerró 2 tickets reales del sprint (SUP-4565 sobre llamadas faltantes de Nextiva y SUP-4462) y entregó 4 tickets en Ready to test in Prod (SUP-4627, SUP-4625, SUP-4622, SUP-4615), además de limpiar administrativamente 5 tickets antiguos.", "Ejecutó con precisión la ventana nocturna de AAA (23 oct 03:01–09:19 UTC-4) deteniendo el cron de las 3:12 AM ET y subiendo el CSV encriptado a /ToACA/CampaignFiles, pero acumula 5 Scrumdog nudges en S16 (-15 pts)." ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 28, "penaltyPts": 0, "irdScore": 28 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 2, "closedPts": 28, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 1, "tfPenalty": 8, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 32, "penaltyPts": 11, "irdScore": 21 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 2, "closedPts": 24, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 28, "penaltyPts": 0, "irdScore": 28 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 5, "closedPts": 60, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 73, "penaltyPts": 0, "irdScore": 73 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 5, "closedPts": 62, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 75, "penaltyPts": 3, "irdScore": 72 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 5, "closedPts": 66, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 79, "penaltyPts": 3, "irdScore": 76 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 8, "closedPts": 116, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 0, "coPenalty": 0, "positivePts": 131, "penaltyPts": 15, "irdScore": 116 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 1, "closedPts": 12, "readyCount": 1, "readyPts": 5, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 21, "penaltyPts": 3, "irdScore": 18 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 0, "penaltyPts": 0, "irdScore": 0 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 4, "closedPts": 48, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 61, "penaltyPts": 6, "irdScore": 55 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 3, "closedPts": 38, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 2, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 42, "penaltyPts": 6, "irdScore": 36 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 5, "closedPts": 70, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 1, "coPenalty": 3, "positivePts": 83, "penaltyPts": 12, "irdScore": 71 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 4, "sdPenalty": 12, "coCount": 1, "coPenalty": 3, "positivePts": 16, "penaltyPts": 15, "irdScore": 1 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 5, "closedPts": 66, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 3, "sdPenalty": 9, "coCount": 1, "coPenalty": 3, "positivePts": 79, "penaltyPts": 12, "irdScore": 67 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 2, "closedPts": 26, "readyCount": 4, "readyPts": 20, "cyclePts": 4, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 5, "sdPenalty": 15, "coCount": 2, "coPenalty": 6, "positivePts": 59, "penaltyPts": 21, "irdScore": 38 } ] }, { "id": "liana", "name": "Liana Arustamyan", "jiraAccountIds": [ "712020:d04c6c1c-0152-4258-a7c0-5b33c25c1033" ], "slackId": "U0A0B5T9N4C", "email": "Liana@SupervizeAI.com", "phone": "+37498183835", "timezone": "Asia/Yerevan (UTC+4)", "role": "Project Manager (PM Proveedor Externo — Contraparte de Nicolás Román)", "totalAssignedCache": 26, "totalReportedCache": 334, "statusBreakdown": { "On Hold": 2, "Finalizada": 11, "Tareas por hacer": 7, "En curso": 3, "Cancelado": 3 }, "closed16Weeks": 4, "closedS16Raw": 0, "closedS16Unique": 0, "readyS16": 0, "nudgeS16": 0, "meanScore": 19.9, "stdDev": 11.2, "normalBandLow": 16.3, "normalBandHigh": 22.9, "octoberTechScore": 72, "currentTechScore": 15, "softSkillsS16": 6.0, "softSkillsBreakdown": "+5 publicación del 4-Day Progress & Status Report (Sprint 41) en #daily_standup + +4 triaje rápido en #p1_outage y #client_aaa (2:05 AM ET), pero -3 por posponer el #daily_standup dos veces en S16 (30m lunes por fallo de acceso a Teams/Outlook donde Ricardo tuvo que asistirla, y 1h jueves) y fricción con Nicolás sobre alcance de sprint", "currentTotalScore": 21.0, "deltaTechPct": -24.6, "deltaTotalPct": 5.5, "statusCode": "blue", "statusLabel": "🔵 En su Estándar Normal", "insights": [ "Ha creado/reportado 334 tickets históricos en SUP y publica reportes estructurados como el '4-Day Progress & Status Report (Sprint 41)' en #daily_standup (23 oct 02:13 UTC-4).", "Sin embargo, en S16 mostró fricciones operativas frente a Nicolás Román (PM DualNova): pospuso el #daily_standup dos veces (30 min tarde el lunes 19 oct por no poder entrar a Teams/Outlook —donde Ricardo Pérez tuvo que rescatarla con un link directo— y 1 hora tarde el jueves 22 oct).", "En #p1_outage (22 oct 11:39 UTC-4) olvidó si había creado la épica para los hallazgos de Elasticsearch ('@Jim did I already do this?'), por lo que Noni Angeles tuvo que crear personalmente la épica SUP-4707." ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 3, "irdScore": 12 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 4, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 3, "closedPts": 36, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 60, "penaltyPts": 0, "irdScore": 60 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 24, "penaltyPts": 0, "irdScore": 24 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 8, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 22, "penaltyPts": 0, "irdScore": 22 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 6, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 1, "closedPts": 12, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 6, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 27, "penaltyPts": 0, "irdScore": 27 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 1, "slackNeg": 0, "slackNeu": 5, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 15, "penaltyPts": 0, "irdScore": 15 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 6, "commentPts": 8, "slackPos": 2, "slackNeg": 1, "slackNeu": 8, "slackPts": 4, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 24, "penaltyPts": 9, "irdScore": 15 } ] }, { "id": "karlen", "name": "Karlen Mkrtchyan", "jiraAccountIds": [ "712020:dfa51df3-105b-46c9-9c82-290d2a7d1e05" ], "slackId": "U08V3PVR1R8", "email": "Karlen@SupervizeAI.com", "phone": "N/D (Asia/Yerevan)", "timezone": "Asia/Yerevan (UTC+4)", "role": "Engineering Lead / Principal Architect (Líder Proveedor Externo — Contraparte de Gabriel Escorche)", "totalAssignedCache": 4, "totalReportedCache": 0, "statusBreakdown": { "Tareas por hacer": 1, "Finalizada": 2, "Cancelado": 1 }, "closed16Weeks": 0, "closedS16Raw": 0, "closedS16Unique": 0, "readyS16": 0, "nudgeS16": 0, "meanScore": 3.1, "stdDev": 7.7, "normalBandLow": 2.5, "normalBandHigh": 3.6, "octoberTechScore": -16, "currentTechScore": -3, "softSkillsS16": -3.0, "softSkillsBreakdown": "+3 por entrega offline del documento de auditoría de costos/DB de SkillScenario (que Nicolás y Gabriel Martins convirtieron en la épica SUP-4747 con 23 tickets), pero -6 por ausencia operativa total en Slack durante todo octubre (0 mensajes enviados; ignoró 3 menciones directas de Noni en #security sobre vulnerabilidad de dominio admin en pentest y 1 mención de DanD en #p1_outage sobre upgrade de nodos)", "currentTotalScore": -6.0, "deltaTechPct": -196.8, "deltaTotalPct": -293.5, "statusCode": "red", "statusLabel": "🔴 Alerta Crítica / Ausencia Operativa", "insights": [ "Hallazgo forense crítico: Karlen tiene 0 tickets cerrados y 0 tickets creados en las últimas 16 semanas (julio–octubre 2026), y 0 mensajes enviados en Slack durante todo octubre de 2026 (su último mensaje público fue el 8 de septiembre de 2026 en #security).", "Ignoró 3 menciones directas de Noni Angeles en #security (15 y 18 oct) sobre la vulnerabilidad crítica de creación de usuarios admin '@supervizeai.com' vía API pública y 1 mención directa de DanD en #p1_outage (23 oct 19:29 UTC-4) sobre el upgrade de nodos.", "Su único aporte en octubre fue un documento offline de auditoría de costos/DB de SkillScenario (mientras su propio ticket SUP-4098 lleva 60 días estancado en Tareas por hacer desde el 24 ago); fue DualNova (Nicolás Román y Gabriel Martins) quien tuvo que convertir ese documento en la épica SUP-4747 y sus 23 tickets hijos (SUP-4748..4770) para ejecutarlos." ], "weeklySeries": [ { "week": "S01", "range": "03/07–09/07", "label": "03 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 11, "penaltyPts": 0, "irdScore": 11 }, { "week": "S02", "range": "10/07–16/07", "label": "10 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 11, "penaltyPts": 0, "irdScore": 11 }, { "week": "S03", "range": "17/07–23/07", "label": "17 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 11, "penaltyPts": 0, "irdScore": 11 }, { "week": "S04", "range": "24/07–30/07", "label": "24 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 4, "commentPts": 6, "slackPos": 2, "slackNeg": 0, "slackNeu": 6, "slackPts": 10, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 20, "penaltyPts": 0, "irdScore": 20 }, { "week": "S05", "range": "31/07–06/08", "label": "31 Jul", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 2, "penaltyPts": 0, "irdScore": 2 }, { "week": "S06", "range": "07/08–13/08", "label": "07 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 2, "penaltyPts": 0, "irdScore": 2 }, { "week": "S07", "range": "14/08–20/08", "label": "14 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 2, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 0, "coPenalty": 0, "positivePts": 11, "penaltyPts": 0, "irdScore": 11 }, { "week": "S08", "range": "21/08–27/08", "label": "21 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 2, "penaltyPts": 3, "irdScore": -1 }, { "week": "S09", "range": "28/08–03/09", "label": "28 Aug", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 1, "sdPenalty": 3, "coCount": 1, "coPenalty": 3, "positivePts": 2, "penaltyPts": 6, "irdScore": -4 }, { "week": "S10", "range": "04/09–10/09", "label": "04 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 2, "commentPts": 4, "slackPos": 1, "slackNeg": 0, "slackNeu": 3, "slackPts": 5, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 11, "penaltyPts": 3, "irdScore": 8 }, { "week": "S11", "range": "11/09–17/09", "label": "11 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 0, "penaltyPts": 3, "irdScore": -3 }, { "week": "S12", "range": "18/09–24/09", "label": "18 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 0, "penaltyPts": 3, "irdScore": -3 }, { "week": "S13", "range": "25/09–01/10", "label": "25 Sep", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 0, "slackNeu": 0, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 0, "penaltyPts": 3, "irdScore": -3 }, { "week": "S14", "range": "02/10–08/10", "label": "02 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 2, "slackPos": 0, "slackNeg": 0, "slackNeu": 1, "slackPts": 0, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 2, "penaltyPts": 3, "irdScore": -1 }, { "week": "S15", "range": "09/10–15/10", "label": "09 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 0, "slackPos": 0, "slackNeg": 1, "slackNeu": 0, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 0, "penaltyPts": 9, "irdScore": -9 }, { "week": "S16", "range": "16/10–23/10", "label": "16 Oct", "closedCount": 0, "closedPts": 0, "readyCount": 0, "readyPts": 0, "cyclePts": 0, "commentPts": 6, "slackPos": 0, "slackNeg": 1, "slackNeu": 0, "slackPts": -6, "tfCount": 0, "tfPenalty": 0, "sdCount": 0, "sdPenalty": 0, "coCount": 1, "coPenalty": 3, "positivePts": 6, "penaltyPts": 9, "irdScore": -3 } ] } ], "inactiveMembers": [ { "name": "Tigran Poghosyan", "jiraAccountId": "712020:a7b33a81-9e1e-4484-aa27-84852f8c76bc", "slackId": "U08ULN2NPB7 (Desactivado)", "email": "Tigran@supervizeai.com", "role": "Ex-Frontend / Full-Stack Dev", "ticketsCache": 48, "closedCache": 36, "testingFailed": 9, "nudges": 17, "lastActive": "2026-06-12 (SUP-2548)" }, { "name": "Harut Babayan", "jiraAccountId": "712020:4d69c5d3-c3bb-4b02-9a91-67f984ef4486", "slackId": "U08UMNJ4GQT (Desactivado)", "email": "Harut@supervizeai.com", "role": "Ex-Backend Dev", "ticketsCache": 14, "closedCache": 12, "testingFailed": 2, "nudges": 8, "lastActive": "2026-04-29 (SUP-2831)" }, { "name": "Diana", "jiraAccountId": "712020:32049e99-b6d4-439d-bbef-b25a3d8d594c", "slackId": "N/D (Desactivada)", "email": "N/D", "role": "Ex-PM / QA (Predecesora de Liana)", "ticketsCache": 14, "closedCache": 12, "reportedCache": 94, "testingFailed": 3, "nudges": 1, "lastActive": "2026-02-02 (SUP-2052)" }, { "name": "Mher Khachatryan", "jiraAccountId": "N/D", "slackId": "U096HEE9T6T (Desactivado)", "email": "mher@supervizeai.com", "role": "Ex-Dev", "ticketsCache": 0, "closedCache": 0, "testingFailed": 0, "nudges": 0, "lastActive": "2025" }, { "name": "Aram", "jiraAccountId": "712020:b5bc3ba7-7c65-439d-a9e1-d8667e266468", "slackId": "N/D", "email": "N/D", "role": "Ex-Dev", "ticketsCache": 4, "closedCache": 4, "testingFailed": 1, "nudges": 2, "lastActive": "2025-10-21" } ], "headToHeadSummary": { "dualnovaTotalS16": 724.0, "dualnovaWithoutManuelS16": 753.0, " dualnovaTechS16": 637.0, "dualnovaSoftS16": 87.0, "karlenTeamTotalS16": 472.0, "karlenTeamTechS16": 451, "karlenTeamSoftS16": 21.0, "milaConcentrationPct": 58.3 } } }